Train Signal's "Unconditional, No-Hassle
100% Money Back Guarantee"

Train Signal is proud to offer you a 100% Unconditional, 90-Day Money Back Guarantee on any single course on our site, valued up to $200! It is very simple, you can buy any course that we offer (up to $200), and if you are not satisfied with our training FOR ANY REASON you can return it within 90 days for a FULL REFUND.

Try the "Best Computer Training on the Planet" Risk-Free!  No other computer training company has a guarantee as strong as ours (in fact, most don't guarantee their product at all!) and for a good reason; because they don't have confidence in their product.  We are a small company with small company values and we take great pride in every course we produce.  We are confident that you will love our training...so we guarantee it!

You see, I believe in the basic principle "Take Care of People and People will Take Care of You".  So let me make this real simple...I Personally Promise You (yes, I'm putting my name and reputation on the line!) that we will take care of you in a prompt, professional manner and refund 100% of your money if you are not satisfied with your purchase for any reason.  You have my word.

Scott Skinger
Founder/President, Train Signal, Inc.

100% Money Back Guarantee – Questions from Customers

If I don't like the course or think that it is just "average", can I still get a refund?
Yes. If you don't like the course for ANY REASON you can return it for a full refund. Just follow the return instructions below.
If I open the course and watch all or part of it? Can I still get my money back?
Yes. If you are unsatisfied and choose to return a course you will get your money back; EVEN IF YOU HAVE OPENED AND WATCHED THE COURSE...If you're not satisfied you can get you money back!
How do I return the product?
You need to call or email us and obtain a RMA number BEFORE you return the course. Full instructions are right below.

Return Instructions

To return or exchange your product(s) please follow these simple directions:

1.)

All returns and exchanges must have a RMA number! You can obtain a RMA number by contacting customer service:

Phone - 888-229-5055 or 847-776-8800
Email - support@trainsignal.com

 

2.)

Include your packing slip (or a note with your order information) in the box that you ship back to us.  We need to have your order information and contact information in order to process a refund or exchange.  Write your RMA number on the packing slip/note.
   

3.)

Write your RMA number on the outside of the box and ship it back to:

Train Signal, Inc.
1855 Hicks Rd.
Rolling Meadows, IL 60008
Attn:  Returns 

 

 
4.) You will be issued a credit within 48 hours after we receive your package.  You will be notified via email or phone when your credit is issued.  Your credit will be for the full amount of your original order.

Upgrade (to a Complete Package) Policy

If you try our products and then decide that you would like to buy one of our complete packages, we will allow you to purchase it at a pro-rated amount. Call or email us and we will answer your questions and/or process your order.

Defective Media Policy

1.)

USB 2.0 EXTERNAL HARD DRIVE

 

All Hard Drives come with a 1 Year Manufacturer's Warranty from the date of purchase.  Train Signal, Inc. will exchange any USB 2.0 External Hard Drive containing our complete set of training that fails due to mechanical problems during this period of time. After this time period Train Signal, Inc will replace the training that was purchased and you will be charged only for the cost of the hard drive.
   

2.)

COMPACT DISCS (CDS)

 

All Defective Media will be replaced for no charge by calling or emailing customer service.