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Outlook Voice Access in Exchange 2010 Unified Messaging

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This excerpt from Exchange Server 2010 UM Training shows how to give users the ability to read/listen to voicemail and manage settings in Outlook Web App, one of the most helpful UM features. In the Web App, admins can edit greetings & prompts, voicemail listening preferences, and play-on-phone settings. Users can configure auto attendants by editing, disabling, and reordering rules.

J. Peter Bruzzese walks through the voicemail management options in Outlook Web App, and how to configure call-answering rules in order to customize the user experience.

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About the Author

Chris Magiet is a blog editor for TrainSignal Training, writing about the new things going on at TrainSignal. He brings news on training releases, industry updates, and more exclusive content. A recent Liberal Arts grad from the University of Illinois, Chris joined the TrainSignal team to support a great experience for the users of TrainSignal Training.

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