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Get the tips, tricks and in-depth tutorials on Cisco, Microsoft, Linux, and VMware technologies to help you build your on-the-job skills and prepare for your next certification exam.

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How to Save Documents to the Web with Office 2010 and Windows Live SkyDrive

By Bill Kulterman March 23, 2011 Post a comment

A new feature in Office 2010 allows you to save your Word documents, PowerPoint presentation, Excel spreadsheets and even your OneNote notebooks to the web so you can easily access your important files from anywhere. Let us show you how to save your documents to the web with Office 2010 and Windows Live SkyDrive.

How to Prepare Your Network for VoIP

By Stelios Antoniou March 16, 2011 Post a comment

Switching to VoIP (Voice over IP) can be a difficult task because there’s much to consider. This article will walk you through everything that you’ll need to consider before moving to VoIP including bandwidth, security, QoS, voice and data traffic separation, network resilience and high availability.

Top 3 Alternative Linux Browsers

By Veronica Henry March 9, 2011 Post a comment

In the Linux world, there are a number of alternative browsers including Epiphany, Midori and Opera that rival the popular Firefox, Internet Explorer, Safari and Chrome. Learn more about these three alternative browsers and see if one is right for you.

How to Choose the Right Windows 7 Deployment Strategy

By Mike Rodriguez March 2, 2011 Post a comment

Looking for the best way to deploy Windows 7 in your specific environment? Learn about the four Windows 7 deployment strategies including high-touch deployment with retail media, high-touch deployment with standard image, lite-touch, high-volume deployment and zero-touch, high-volume deployment and see which option is the best for you.

ITIL Problem Management: The IT Version of CSI

By Abhinav Kaiser March 2, 2011 One comment

A “problem” in ITIL refers to an incident for which we do not know the root cause yet, or an issue which is repetitive in nature, with no obvious solution in sight. Learn about root cause analysis (RCA), the two problem management roles that exist in the IT field, and about temporary workarounds and permanent solutions to problems, as defined by the Information Technology Infrastructure Library.

The Value of ESEUTIL When Your Exchange 2010 Database is Dirty

By J. Peter Bruzzese February 23, 2011 One comment

Most Exchange admins hope to never have to utilize ESEUTIL because it means your Exchange database is in a dirty shutdown state. But in backup and recovery, ESEUTIL is a must. In this article I’ll show you how to tell if your database is dirty and how to use ESEUTIL to repair it.

Introduction to Python Programming in Ubuntu Linux

By Veronica Henry February 23, 2011 One comment

Python is one of a handful of modern programming languages gaining a lot of traction in the development community. If you’d like to try your hand at a new language, Python is an excellent choice because of its low learning curve and elegant coding style.

IE 8 vs IE 9: What’s the Big Deal?

By Mike Rodriguez February 16, 2011 10 comments

What’s the big deal about IE9? Why are so many people so interested in this new installment, and how does it stack up against Microsoft’s last release, IE8? Today we’ll take a look at what IE9 brings to the table and why

How to Configure a Cisco IOS Virtual LAN (VLAN): The Basics

By Sean Wilkins February 16, 2011 Post a comment

A VLAN is a group of devices that are grouped together to create a logical LAN. In this article we’ll take a look at a VLAN example and go over VLAN trunks and the steps for a basic configuration of a Cisco IOS Virtual LAN.

Cloud Computing 101: What “The Cloud” Really Is and Is It Right For You

By David Davis February 9, 2011 8 comments

This article will help you grasp the concept of the cloud and the different public and private cloud services such as IaaS (Infrastructure as a Service), PaaS (Platform as a Service) and SaaS (Software as a Service). It will also help you determine if cloud solutions are right for you.

Cloud Storage Options: Dropbox and Ubuntu One

By Veronica Henry February 9, 2011 2 comments

What can you store in the cloud? Which cloud storage option is right for you? This article compares Dropbox and Ubuntu One and will help you choose a cloud storage solution that is right for your needs.

How to Use Location Aware Printing in Windows 7

By Mike Rodriguez February 2, 2011 One comment

With Location Aware Printing in Windows 7, you can take some of the hassle out of managing multiple network based printers by setting up default printers based on what network you are connected to. In this article I’ll show you how Location Aware Printing works.

Improve Routing Performance with Multilayer Switching (MLS)

By Sean Wilkins February 2, 2011 Post a comment

The topic of Multilayer Switching (MLS) or Layer 3 switching is something that does not get a lot of press but can be used to greatly improve the routing performance of supporting equipment. This article reviews the abilities of MLS and talks about how it is used on some modern routing equipment.

How to Set Up Safe FTP in Linux

By Veronica Henry January 26, 2011 6 comments

File Transfer Protocol (FTP) is one of the oldest and most popular ways to share files between computers and servers, but it’s not very secure. The better option is Very Secure FTP daemon (VSFTPD) and today I’ll show you how to set it up.

ITIL: Introduction to Incident Management

By Abhinav Kaiser January 26, 2011 Post a comment

The art of managing incidents to quick successful recovery is Incident Management. In this article we’ll take a look at the official ITIL definition of an incident and how to prioritize and manage incidents, or service requests, in your organization.

CompTIA A+ Exam Prep: Tools of the Trade

By Mike Rodriguez January 19, 2011 2 comments

The CompTIA A+ exam requires that you are familiar with the names and functions of certain computer repair and maintenance tools. In this article we’ll take a look at multi-meters, power supply testers, cable testers, loopback plugs, extension magnets, and more.

Windows 7 Deployment Learning Portal

By Mike Rodriguez January 12, 2011 One comment

With more and more businesses moving to Windows 7, it’s important to ensure that IT Pros have the resources they need to successfully complete their deployments without a hitch and the Windows 7 Deployment Learning Portal is a great way to find out what you need to brush up on before starting on your Windows 7 deployment.

How to Install and Use SSH (Secure Shell) in Ubuntu

By Veronica Henry January 5, 2011 One comment

SSH or secure shell, is a protocol that allows you to securely access one computer from another creating a secure VPN. In this article I’ll walk you through installing and using OpenSSH in Ubuntu Linux.

CompTIA A+ Exam Prep: Adapter Cards and Their Functions

By Mike Rodriguez December 29, 2010 One comment

There are many types of adapter cards that go into a computer system. Today we’ll go over each type of adapter card and their functions to help you prepare for the CompTIA A+ exam.

Windows 7 Ad-Hoc Network Configuration

By Sean Wilkins December 22, 2010 Post a comment

See how easy it is to connect Wi-Fi computers directly to each other without the use of a wireless router or access point through Ad-Hoc networking in Windows 7.

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