Heather Ackmann
Heather Ackmann is an accomplished instructor who has taught over 4,000 students at the high school, college, and adult levels. Specializing in computer applications, writing, and literature, she holds a degree in English and Secondary Education, an Illinois Type 09 Initial Teaching Certificate, and is a Microsoft Certified Master for Office 2003. While her energetic and easy-to-follow style is ideal for beginners to computer applications, her knowledge, thoroughness, and foresight in potential problems will satisfy the more proficient user.
Heather Ackmann has written 5 posts for TrainSignal Training
Become an MCT at the 2011 MCT Summit North America
By Heather Ackmann ⋅ September 20, 2011 ⋅ Post a comment
The annual MCT Summit is where Microsoft MCTs gather to network and learn. This year’s event, happening October 19-21 in San Francisco, features a pre-conference Train-the-Trainer bootcamp for aspiring MCTs that will allow you to certify for a fraction of the cost and time.
Top 10 New Features of PowerPoint 2010
By Heather Ackmann ⋅ May 11, 2011 ⋅ Post a comment
PowerPoint 2010 offers 60+ new and enhanced features that are worth an upgrade to Office 2010. Here are the top 10 new features that PowerPoint expert Heather Ackmann has found to be most useful, fun and interesting.
How to Use the People Pane in Microsoft Outlook 2010
By Heather Ackmann ⋅ April 7, 2011 ⋅ Post a comment
Communication is essential to business success and Outlook 2010 can help you manage all of your contacts easily. In this video we’ll explore the new Outlook 2010 People Pane, a great new way to keep track of your social network connections.
Access 2010 New Feature: Data Macros
By Heather Ackmann ⋅ November 3, 2010 ⋅ Post a comment
One of the newest features in Access 2010 that I am excited about is the ability to create Data Macros. In previous versions of Access, if you wanted to automatically update data in a table you’d have to attach or embed a macro to a form that would then update data inside a table. Now, [...]
Office 2010: Is It Worth an Upgrade?
By Heather Ackmann ⋅ September 28, 2009 ⋅ Post a comment
Office 2010 will be coming out in the first half of next year offering more features and options for collaboration, easy access, and improvements in integration and functionality. But will Office 2010 offer enough for current Office users to upgrade? Will an upgrade be worth it for you? I [...]

