Abhinav Kaiser
Abhinav Kaiser is a certified project manager (PMP) and is an expert in service management. He works in the service industry for a well known global corporation. He is an expert in developing effective IT processes and problem solving techniques. Abhinav is an accomplished writer and has written a number of articles on IT, tech and management.
- Website: http://abhinavpmp.com/
Abhinav Kaiser has written 23 posts for TrainSignal Training
Why ITIL Certification is Perfect for IT Project Managers
By Abhinav Kaiser ⋅ September 12, 2011 ⋅ 2 comments
Are you an IT project manager looking to improve your employment prospects and become a better project manager? See why the ITIL certification is the perfect complement to your project management skills.
ITIL V3 Expert Certification Guide
By Abhinav Kaiser ⋅ August 15, 2011 ⋅ One comment
A holistic view of ITIL empowers IT professionals to develop processes that are rigid, input independent and self sustaining. And the ITIL V3 Expert Certification will help you master the core of ITIL. Learn more.
Beginners Guide to ITIL
By Abhinav Kaiser ⋅ August 3, 2011 ⋅ 6 comments
What is ITIL? What is considered an IT service? Why do companies need to use ITIL? And why do IT professionals need to learn it? Get an introduction to ITIL and see why it’s a must for service oriented IT organizations.
Perils, Pitfalls and Opportunities in Changing Careers in the IT Field
By Abhinav Kaiser ⋅ June 24, 2011 ⋅ Post a comment
Are you considering making a career change? Read about the opportunities, drawbacks and considerations you’ll need to take into account when making the decision to change careers in the IT field.
Top 10 Free ITIL v3 Ebooks, Blogs and Online Resources
By Abhinav Kaiser ⋅ June 22, 2011 ⋅ One comment
Want to learn about ITIL for free? Take advantage of these top 10 free ITIL resources to gain some knowledge, keep up with what’s new in the field and join other ITIL professionals in discussion.
Microsoft SharePoint 2010 Certifications
By Abhinav Kaiser ⋅ April 18, 2011 ⋅ One comment
As SharePoint 2010 adoption increases, so does the demand for qualified SharePoint professionals. Take a look at what the certification options are for both SharePoint Administrators and SharePoint Developers and the MCTS, MCITP and MCM levels.
The New MOS: Microsoft Office Specialist Certifications for Office 2010
By Abhinav Kaiser ⋅ March 28, 2011 ⋅ Post a comment
Technical skills in the area of Microsoft Office do matter, even if they’re not your primary job requirements. Validating those skills with the Microsoft Office Specialist (MOS) Certifications can help you show that you’re serious about your work and career.
ITIL Problem Management: The IT Version of CSI
By Abhinav Kaiser ⋅ March 2, 2011 ⋅ One comment
A “problem” in ITIL refers to an incident for which we do not know the root cause yet, or an issue which is repetitive in nature, with no obvious solution in sight. Learn about root cause analysis (RCA), the two problem management roles that exist in the IT field, and about temporary workarounds and permanent solutions to problems, as defined by the Information Technology Infrastructure Library.
ITIL: Introduction to Incident Management
By Abhinav Kaiser ⋅ January 26, 2011 ⋅ Post a comment
The art of managing incidents to quick successful recovery is Incident Management. In this article we’ll take a look at the official ITIL definition of an incident and how to prioritize and manage incidents, or service requests, in your organization.
Office 2010 Productivity Tips: Mastering Keyboard Shortcuts
By Abhinav Kaiser ⋅ November 17, 2010 ⋅ Post a comment
Keyboard shortcuts are a definite time saver. Mastering them requires memory and practice until your fingertips are trained to move in the right pattern. Some effort is undoubtedly required, but it’s well worth it. Geeks pride themselves on performing all actions through keyboard, without using a mouse or other optical input devices. In fact, I [...]
Top 5 Tips on How to Find (and Secure!) Your Dream IT Job
By Abhinav Kaiser ⋅ October 15, 2010 ⋅ One comment
Most of us are on a lifelong search for that one, perfect job — the job that offers personal fulfillment, lots of vacation time, a great salary and benefits, and that simply makes us happy. We all dream of that perfect job, believing that it is out there but knowing that your present work is [...]
Five Life-Saving Tips On How to Improve Your IT Resume
By Abhinav Kaiser ⋅ October 8, 2010 ⋅ Post a comment
Resumes and job interviews are the hot topics on the web today as more and more people are searching for new positions and applying for new jobs. There are a number of websites that offer resume writing services that promise to launch your resume into hyperdrive, but I would be wary of such services for [...]
How to Prepare for an IT Job Interview
By Abhinav Kaiser ⋅ October 1, 2010 ⋅ One comment
A job interview simply put is selling oneself to a company in exchange for a dollar amount. While salesmen do it for a product or a service, an interviewee puts himself to the test. A common factor between the two is preparation, and it is everything. It plays a significant role between probability of success [...]
Project+ Exam Prep: The Art of Negotiation
By Abhinav Kaiser ⋅ September 24, 2010 ⋅ One comment
A project is defined as a series of interconnected activities that all point to a single goal. And, through the activities, at every juncture, negotiations are the catalysts that make way for smooth functioning of a project. Negotiation in common sense is the best value we can get for our money. But, in a project, [...]
Project+ Exam Prep: Importance of Communication in a Project
By Abhinav Kaiser ⋅ September 17, 2010 ⋅ Post a comment
The power of communication can make or break an individual, or a company for that matter. It distinguishes between success and failure, and is vital for all walks of life and the importance is pinnacle in all industries across the continents. Likewise, in a project, communication is the key to success and experienced project managers [...]
Project+ Exam Prep: How to Be A Good People Manager
By Abhinav Kaiser ⋅ September 10, 2010 ⋅ Post a comment
People form an integral part of a project. A project cannot exist without people; computers and network routers don’t do the actual job, they are just facilitators. Managing people effectively is an art which is yet to be perfected for the most part, and the accountability solely lies with the project manager — most of [...]
How to Create a Project Management Plan
By Abhinav Kaiser ⋅ August 23, 2010 ⋅ Post a comment
A project management plan is what holds the key to success in any project. It is a document that not only defines your project, but guides the project’s progress through completion. I like to think of the project management plan as an encyclopedia that tells me what will go on in a project, providing insight [...]
Project Management for Dummies: Defining the Project
By Abhinav Kaiser ⋅ August 16, 2010 ⋅ Post a comment
Project was a word meant to be a jargon of sorts, but things have changed over the years. The word has lost its parlance and is now pretty much standard speech across all sections and geographies. You might hear housewives say that they have taken up a new project to redo their garden or a [...]
Exchange Server 2010, Configuring (Exam 70-662) MCTS Certification Guide
By Abhinav Kaiser ⋅ May 18, 2010 ⋅ 3 comments
The Exchange Server 2010, Configuring certification will test your basics in Exchange 2010 environment. The MCTS 70-662 exam tests your competency in installing, configuring, maintaining, monitoring and reporting of Exchange Server 2010.
ITIL Study Guide: Introduction to the Service Desk
By Abhinav Kaiser ⋅ April 28, 2010 ⋅ 2 comments
These days, you don’t find a service provider or a product company that does not have a call center. Call centers have become an integral part of the system, and one cannot imagine living without them. The need for such a call center is to provide a contact line from the company, or as it’s [...]