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VMware View 4 Administration Training
Industry Recognized Training: 2010, 2009 Editor's Best and Community Choice Award from Windows IT Pro

VMware View 4 Administration Training

View is VMware’s solution for Virtual Desktop Infrastructure (VDI). This course is designed to teach the knowledge and skills necessary to support a VMware View Infrastructure. This includes defining, configuring, monitoring, troubleshooting and maintaining the users, pools, applications, data, and components that make up the VDI system.

This Course Includes All of the Following:

  • Instant Online Access to Your TrainingInstant Online Access Begin Streaming Your Training Immediately
  • Physical Media Shipped Directly to Your DoorstepPhysical Media Shipped Directly to Your Doorstep For Free, Worldwide

Certified Instruction:

  • Certified Instructor Brian Knudtson Brian KnudtsonvExpert, Quadruple VCP, VCA-Desktop, VCP-Desktop, VCAP-DCA, VCAP-DCD
  • $397
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Overview

  • Train Anywhere You Want Mobile On-Demand Training Train Where You Want, When You Want
  • Additional Training Formats Additional Training Formats High Resolution Video, MP3 Audio and PDF of Instructor Notes
  • Watch a Demo

By virtualizing and centralizing the end user desktop IT organizations can dramatically reduce the cost of supporting the end user. This does, however, require a deep level of understanding of how the infrastructure works to avoid wide spread and long term outages. This course is designed to teach the knowledge and skills necessary to support a VMware View infrastructure. This includes defining, configuring, monitoring, troubleshooting and maintaining the users, pools, applications, data and components that make up the VDI system.

This course will help students to prepare for the VMware Certified Associate 4 Desktop (VCA4-DT) exam and certification.

A candidate for the VCA4-DT Certification has approximately six months experience with the VMware View product. Candidates are typically junior-level personnel with IT experience but not necessarily virtualization experience. The successful candidate will likely have experience administering Windows Desktop systems.

Professional Training

  • Nearly 9 Hours (8 Hours, 48 Minutes, 4 Seconds) of VMware View 4 Administration Training Videos Jam Packed on 2 DVDs!
  • Multiple File Formats Make it convenient for you to learn anywhere you go! iPod Video, Mp3 Audio, .WMV & high quality .AVI video
  • PDF of Instructor Notes allow you to follow along with the videos and take more organized notes
  • Instant Access Online to the entire training course

Exam Preparation

  • Exam Coverage This course covers exam objectives required for you to pass:
    • VCA4-DT - VMware Certified Associate 4 – Desktop Exam

Course Outline

VMware View 4 Administration Training - Course Outline

Lesson 1 - Getting Started with VMware View Administration Training

In this lesson, you'll meet your instructor for the course, Brian Knudtson, and get an overview of what topics the course will cover.

  • About Your Instructor
  • An Overview of the Course
Lesson 2 - Lab Setup

Hands-on experience is crucial to solidify your knowledge of VMware View. In this lesson, you'll learn what hardware and software components are needed to build your own lab environment in order to follow along with Brian's demonstrations.

  • Advantages of a Lab
  • An Overview of the Course Lab
Lesson 3 - The Course Scenario

In this lesson, we will talk about the fictitious company used to provide real-world examples throughout the course, Home Royal Furniture.

  • The Scenario – Home Royal Furniture
Lesson 4 - View Components and Licensing

In this lesson, we will discuss the VMware View architecture and the role of each component. We will also look at the licensing options for View and ThinApp.

  • View Manager
  • View Connection Server
  • View Replica Server
  • View Transfer Server
  • View Security Server
  • View Composer
  • View Agent
  • VMware vSphere
  • vShield Endpoint
  • View Client
  • Local Mode
  • Kiosk Mode
  • User Experience
  • ThinApp
  • View and ThinApp Licensing
Lesson 5 - Installing View

In this lesson, we begin with an in-depth discussion of system requirements for installing each component of the View architecture. We then work hands-on to install all of the components.

  • Connection Server System Requirements
  • Transfer Server System Requirements
  • Composer System, Database and Feature Requirements
  • Agent System and Client System Requirements
  • Protocol Specific Requirements
  • Feature Specific Requirements
  • Active Directory Requirements
  • Client Devices
  • Delegated Authority
  • Installation Process
  • Installing the Connection Server
  • Installing Composer
  • Configuring View Administrator
  • Installing the Security Server
  • Installing the Transfer Server
  • Installing the Agent on the Parent VM
  • Installing the Windows Client
Lesson 6 - Configuring Virtual Desktops

In this lesson, we'll look at the processes and best practices for creating virtual desktops and pools. We'll talk in depth about the types of desktops in View, best practices for creating the parent image and for sizing your pools, we'll look at persistent and disposable data disks, and we'll wrap up by walking through the creating of an automated floating pool, an automated dedicated pool and a manual dedicated pool.

  • Parent Image Best Practices
  • View Desktop Types
  • Configuring View Desktop Pools
  • Composer Linked Clones
  • Persistent Disk and Disposable Data Disk
  • Pool Sizing
  • Demonstration: Automated Floating Pool
  • Demonstration: Automated Dedicated Pool
  • Demonstration: Manual Dedicated Pool
Lesson 7 - Maintaining Desktop Pools

We'll discuss and demonstrate the operations you can perform on your desktops with Composer, including refreshing, recomposing and rebalancing desktops, and show how the pool configuration impacts the result of each operation. We'll also look at how to entitle users and groups to desktops and how to limit pool access to specific Connection Servers. Our demonstration will also include what options you can edit once your pool is created and how to manage user sessions.

  • User Entitlements
  • Composer Operations - Refresh
  • Composer Operations - Recompose
  • Composer Operations - Rebalance
  • Editing Pools
  • Managing User Sessions
  • Demonstration - Entitling Users
  • Demonstration - Refresh Operation
  • Demonstration - Recompose Operation
  • Demonstration - Editing Pools
  • Demonstration - Managing User Sessions
Lesson 8 - User Profiles and Data

In this lesson, we'll talk about the components of the Windows User Profile, the benefits and caveats of using Active Directory Roaming Profiles, and alternatives to using roaming profiles. We'll discuss best practices for maintaining user profiles and how to use persistent disk storage and folder redirection with user profiles. Our demonstration will show how to enable roaming profiles and configure persistent disks and folder redirection in a View environment.

  • Windows User Profiles
  • Active Directory Roaming Profiles
  • Common Issues with Roaming Profiles
  • Maintaining User Profiles
  • View Persistent Disk
  • Folder Redirection
  • Exploring Local Profile
  • Enabling Roaming Profile
  • Configuring Persistent Disks
  • Configuring Folder Redirection
Lesson 9 - View Local Mode

If users need access to their virtual desktop but are offline or have a poor network connection, View Local Mode allows them to continue to use their virtual desktops. With View Local Mode, users can download and execute virtual desktops using local resources. In this lesson, we'll talk the use cases for View Local Mode, how to manage Local Mode with policies, some requirements and best practices for Local Mode and we'll demonstrate how to configure View Local Mode, what it looks like to the end user, and how to manage local sessions.

  • What is Local Mode?
  • Local Mode Use Cases
  • View Transfer Server
  • Maintaining Local Mode Desktops
  • Local Mode Policies
  • Local Mode Settings, Requirements and Best Practices
  • Configuring Local Mode
  • End User View of Local Mode
  • Managing Local Sessions
Lesson 10 - View Kiosk Mode

There are many use cases for public or shared clients that serve specific functions and that maintain a desktop ready for users, such as hospital workstations, airline check-in machines and customer information stations. View Kiosk Mode is a perfect solution for these use cases, providing an unattended client that automatically logs into View and connects to a desktop, authenticates at the device-level instead of end user, and leaves additional authentication to applications. In this lesson, we'll discuss View Kiosk Mode, best practices for using Kiosk Mode and walk through how to set it up and connect to a client.

  • What is Kiosk Mode?
  • Kiosk Mode Use Cases
  • Setup for Kiosk Mode
  • Connecting the Client
  • Best Practices
  • Setting Up Kiosk Mode
Lesson 11 - Printing

Printing is a very important component of the user experience with virtual desktops. View provides several options for setting up printers in your virtual desktop environment, including location-based printing. We'll discuss each of the options and walk through login script printer mapping and configure location-based printing for our scenario environment.

  • Options for Setting Up Printers
  • Location-Based Printing
  • Location-Based Printer Mapping
  • Login Script Printer Mapping
  • Configuring Location-Based Printing
Lesson 12 - Creating ThinApp Packages

ThinApp provides a layer of virtualization between the operating system and applications and isolates applications from other applications and the OS. In this lesson, we'll look at ThinApp up close, its requirements and limitations, best practices for configuring the packaging machine, the components of a ThinApp package, and we'll demonstrate how to create and test a ThinApp package.

  • How ThinApp Virtualizes Applications
  • ThinApp Requirements and Limitations
  • ThinApp Packaging Machine Best Practices
  • Steps to Virtualizing with ThinApp
  • Composition of a ThinApp Package
  • Advanced ThinApp Concepts
  • Testing Packages
  • Creating a ThinApp Package
  • Dirty Testing and Clean Testing the Package
Lesson 13 - Deploying ThinApp

In this lesson, we'll discuss the options for registering packages, securing packages and deploying packages to clients, including Login Script deployment and ThinApp integration with View. For our demonstration, we'll take the ThinApp package that we created in the previous lesson and deploy it to our clients.

  • Execution Modes
  • Registering Packages
  • Deployment Options
  • Package Security
  • Login Script Deployment
  • ThinApp Integration with View
Lesson 14 - Monitoring View

In this lesson, we'll look at all the ways to monitor the performance of VMware View. We'll configure the Event Database to store information about events occurring within the View environment, we'll look at the information collected on View Dashboards and how to examine desktop and session status within View Administrator.

  • Event Database
  • View Dashboards
  • Desktop States
  • Session Status
  • Setting Up the Event Database
  • Monitoring Desktop Status
Lesson 15 - Troubleshooting View

We'll start this lesson by talking about common failure points within View. We'll dive deep into the connection procedures and how Linked Clones work in order to understand where failure may occur. We'll also discuss the ports needed for View and some items to consider to optimize PCoIP performance. Then we'll dive into logs and diagnostic information and look at what information View collects, where it is stored and how to generate support bundles in case you have to open a ticket with VMware.

  • Common Failure Points
  • Connection Procedures
  • How Linked Clones Work
  • Ports Needed for View
  • PCoIP Performance
  • Log File Locations
  • Collecting Diagnostic Information
  • Troubleshooting Problem Desktops
  • Investigating Linked Clones
  • View Log Files
  • Generating Support Bundles
Lesson 16 - Preparing for the VMware VCA4-DT Certification Exam

In this lesson, we'll talk about the VMware View certification path, give an overview of the VCA4-DT exam, discuss the exam objectives and which lessons cover the topics of each objective. We'll talk about some tips for taking the VCA4-DT exam and some supporting resources that will help you prepare for the exam.

  • VCA4-DT Overview
  • VCA4-DT Objectives
  • VCA4-DT Exam Tips
  • My Favorite Supporting Resources
Lesson 17 - Next Steps

This lesson will wrap up the course. We'll talk about what we covered throughout the course, what View certifications you can pursue and supporting resources that will help solidify your View expertise.

  • What We Learned
  • VMware Desktop Certifications
  • My Favorite Supporting Resources
  • We Value Your Opinion

Certified Instruction

Certified Instructor Brian Knudtson

Brian Knudtson (vExpert, Quadruple VCP, VCA-Desktop, VCP-Desktop, VCAP-DCA, VCAP-DCD)

Brian has worked in the IT field for over 10 years in design, development and infrastructure roles. For the last seven years, he has concentrated on virtualization technologies, with a special focus on virtual desktops in the last three years. During that time, Brian co-founded the Omaha VMware Users Group, received VMware’s vExpert award and sat on VMware’s Partner Technical Advisory Board. Currently working as a Systems Engineer for a VMware Premier Partner, he holds the following certifications: VCP2, VCP3, VCP4, VCP5, VCAP4-DCA, VCAP4-DCD, VCA4-DT, VCP4-DT, MCITP 2008: Enterprise Administrator, and HP Master ASE: High Availability and Clustering Solutions. Brian can also be found writing for TechTarget at SearchVMware.com, on his personal blog at www.knudt.net/vblog and on Twitter @bknudtson.

Courses Instructed by Brian Knudtson

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