CompTIA A+ (2009 Objectives) Training

Lessons

Lesson 1: Getting Started with A+ Essentials Training

00:08:28

Lesson Clips

Introduction 00:00:39
What Will We Be Doing? 00:01:02
Who is Your Instructor? 00:01:19
What Topics Are Covered? 00:01:46
How to Use This Course 00:02:41
What We Covered 00:00:58

Lesson 2: Computer System Overview

00:19:34

Lesson Clips

Introduction 00:01:50
Input and Output Devices 00:03:37
Storage Devices 00:02:58
Memory Components 00:02:19
Motherboards 00:02:57
Additional Components 00:01:40
What We Covered 00:04:09

Lesson 3: Storage and Backup Devices

01:41:08

Lesson Clips

Introduction 00:03:39
Storage Capacity 00:05:06
Floppy Disk Drives (FDD) 00:13:51
Hard Disk Drives (HDD) 00:26:03
Solid State Drives (SDD) 00:01:53
Drive Interfaces 00:15:11
Optical Drives 00:10:18
Compact Disc (CD) 00:05:35
Digital Video Disc (DVD) 00:04:45
Blu-ray Disc (BD) 00:01:33
Removable Storage 00:05:47
What We Covered 00:07:21

Lesson 4: Motherboards

01:40:07

Lesson Clips

Introduction 00:04:25
Motherboard Overview 00:05:56
Form Factors 00:13:54
Ports: PS/2, Parallel, Serial, VGA Video, USB, Firewire, Ethernet and Audio 00:14:40
Bus Architecture 00:25:24
Bus Slots 00:12:44
Memory 00:06:45
Processor Sockets 00:06:13
Firmware 00:04:38
What We Covered 00:05:24

Lesson 5: Central Processing Units

00:39:53

Lesson Clips

Introduction 00:01:13
How to CPUs Work? 00:08:07
CPU Structure and Cache 00:05:16
Processor Speed 00:07:37
Threading 00:03:23
Multiple Processors 00:01:46
Multi-Core Processors 00:03:24
32bit vs. 64bit 00:02:58
What We Covered 00:06:05

Lesson 6: Memory

01:05:27

Lesson Clips

Introduction 00:02:46
Memory Overview 00:06:28
Read Only Memory (ROM) vs. Random Access Memory (RAM) 00:08:02
Ram Banks 00:05:50
Dynamic RAM (DRAM) 00:04:21
Synchronous DRAM (SDRAM) 00:03:12
Static RAM (SRAM) 00:01:53
Rambus DRAM (RDRAM) 00:03:43
Double Data Rate (DDR) SDRAM 00:09:37
DDR2 and DDR3 SDRAM 00:04:37
Error Detection and Correction 00:06:29
Single vs. Double Sided Memory 00:01:25
What We Covered 00:07:00

Lesson 7: Adapter Cards

01:13:16

Lesson Clips

Introduction 00:02:52
Video Cards 00:07:38
Multimedia Adapter Cards 00:01:33
Sound Cards 00:10:22
TV Tuner Cards 00:01:30
Serial and Parallel Cards 00:10:40
USB and Firewire Cards 00:06:07
Modems 00:02:02
Network Interface Cards (NIC) 00:02:26
SCSI Drive Interface Adapter Cards 00:13:59
Redundant Array of Inexpensive Discs (RAID) Controller 00:10:13
What We Covered 00:03:48

Lesson 8: Printers

01:18:35

Lesson Clips

Introduction 00:10:27
Laser Printers 00:12:03
Inkjet and Bubble Jet Printers 00:12:21
Impact Printers 00:11:39
Thermal Printers 00:02:04
Local vs. Network Printers 00:06:08
Consumables 00:01:45
Print Drivers 00:17:07
What We Covered 00:05:00

Lesson 9: Display Devices (Monitors)

00:47:25

Lesson Clips

Introduction 00:02:43
Technical Features 00:12:44
Cathode-Ray Tubes 00:10:26
Liquid Crystal Display (LCD) 00:04:03
Projectors 00:03:26
Monitor Connectors 00:02:32
Multi-monitor 00:04:35
What We Covered 00:06:54

Lesson 10: Input Devices

00:46:40

Lesson Clips

Introduction 00:01:16
Mouse 00:17:26
Keyboards 00:05:41
Barcode Readers 00:03:08
Web Cams and Cameras 00:03:51
Musical Instrument Digital Interface (MIDI) 00:03:39
Biometrics 00:02:33
Touch Screen 00:01:58
Keyboard Video Mouse Switch (KVM) 00:03:18
What We Covered 00:03:46

Lesson 11: Power Supplies

00:25:56

Lesson Clips

Introduction 00:04:03
Current, Volts, Resistance and Wattage 00:06:56
Power Supply Rating, Capacity and Switches 00:03:29
Connecting and Testing a Power Supply 00:02:44
ATX Power Supplies 00:04:23
Power Supply Saftey 00:01:16
What We Learned 00:03:03

Lesson 12: Cooling Methods

00:22:47

Lesson Clips

Introduction 00:05:59
Heat Sinks 00:02:05
Thermal Compounds 00:02:36
CPU Fans 00:03:15
Liquid Cooling Systems 00:02:41
Case Fans 00:02:26
Power Supply Fan 00:01:10
What We Covered 00:02:32

Lesson 13: Laptop Components

00:56:00

Lesson Clips

Introduction 00:02:34
PCMCIA and CardBus 00:06:16
PCI Express Card 00:02:34
Mini PCI and Mini PCIe 00:03:03
Docking Stations and Port Replicators 00:02:02
Infrared and Bluetooth 00:02:40
Cellular Wide Area Network, Wireless Local Area Network (WLAN) and Ethernet 00:11:28
Modems 00:04:09
Touch Pads and Track Points 00:02:47
Digitizing Tablets and Stylus 00:03:27
Laptop Function Keys 00:03:34
AC and DC Power Adapters 00:02:56
Laptop Batteries 00:03:40
What We Covered 00:04:44

Lesson 14: Troubleshooting Methodology

00:34:02

Lesson Clips

Introduction 00:02:40
Troubleshooting Process 00:00:47
Identify the Problem 00:05:15
Establish a Theory of Probable Causes 00:05:58
Testy Your Theory 00:05:57
Create a Plan to Resolve the Issue 00:03:42
Apply the Fix and Verify the Results 00:01:53
Document the Results 00:02:16
Use Available Documentation and Resources 00:02:11
What We Covered 00:03:16

Lesson 15: Common Computer Issues

01:16:46

Lesson Clips

Introduction 00:03:20
Hardware Symptoms: Heat, Noise, Odor, Visual Damage and Status Lights 00:16:34
Laptop Symptoms: Power, Video, Peripherals and Wireless Cards 00:15:43
Power On Self Test (POST) 00:05:04
OS Symptoms: Blue Screen, System Lockup, I/O, Applications, Loading the OS, Printing 00:16:32
Printer Symptoms: Print Jobs, Properties, Test Pages and Laser Printers 00:13:54
What We Covered 00:05:36

Lesson 16: Preventative Maintenance

01:26:38

Lesson Clips

Introduction 00:04:26
Tools and Cleaning Materials 00:08:39
Proper Operating Environment 00:04:07
Computer Physical Inspection 00:05:43
Mouse and Keyboard Physical Inspection 00:06:10
Monitor and Printer Physical Inspection 00:04:07
Power Devices 00:05:05
Hard Disk Maintenance 00:01:21
Defrag 00:08:28
Check Disk and Scandisk 00:09:39
Software Updates 00:12:37
Security Software 00:02:47
Startup Programs 00:04:43
Backup Procedures 00:04:30
What We Covered 00:04:10

Lesson 17: Windows Operating Systems

01:00:35

Lesson Clips

Introduction 00:04:08
Command Line Interface (CLI) vs. Graphical User Interface (GUI) 00:03:54
32-bit vs. 64-bit 00:02:19
Application Compatibility and Installed Program Locations 00:04:51
Windows Operating System Versions 00:01:19
Windows 7 00:05:53
Windows Vista 00:08:46
Windows XP 00:03:47
Windows 2000 00:02:28
Windows Compatibility Mode 00:06:03
Windows User Interface Overview: Start Bar, AERO, Flip, Flip3D and Sidebar 00:14:08
What We Covered 00:02:53

Lesson 18: Windows Installation Concepts

00:26:16

Lesson Clips

Introduction 00:04:15
Network Installation 00:02:48
Disk Imaging 00:05:08
Recovery CD 00:02:50
Hardware Compatibility 00:02:18
Windows 7 Upgrade Advisor 00:02:39
Microsoft Assessment and Planning (MAP) 00:02:18
FAT and NTFS File Systems 00:02:15
What We Covered 00:01:42

Lesson 19: Windows Installation Walkthrough

00:31:46

Lesson Clips

Introduction 00:00:47
Windows 7 Installation 00:16:04
Comparing Windows Installations 00:01:02
Windows XP Installation 00:11:42
What We Covered 00:02:09

Lesson 20: Windows Configuration

01:22:45

Lesson Clips

Introduction 00:03:10
Virtual Memory Configuration 00:05:10
Installation Verification - Device Manager 00:01:46
Device Drivers 00:03:57
Windows Updates 00:06:02
Directory Structures 00:07:58
Create New Directories and Files 00:07:50
File Creation 00:03:57
File Extensions 00:04:24
File Attributes 00:08:43
File Permissions 00:03:42
Files and User Migration Demo 00:11:22
Power Management 00:11:39
Safely Removing Peripherals 00:01:19
What We Covered 00:01:38

Lesson 21: Windows User Interface

01:56:12

Lesson Clips

Introduction 00:01:23
Start Menu 00:03:02
Windows Explorer 00:08:20
Control Panel 00:02:17
Administrative Tools 00:30:50
Systray 00:01:48
Task Manager 00:07:39
My Network Places and HomeGroup 00:06:38
Microsoft Management Console (MMC) 00:05:33
Command Prompt Utilities: IPconfig, Ping and Telnet 00:17:43
Run Line Tools: cmd, msconfig, msinfo32, dxdiag and regedit 00:20:53
User Account Control (UAC) 00:05:30
What We Covered 00:04:31

Lesson 22: Windows Boot Sequence

00:47:16

Lesson Clips

Introduction 00:04:47
Disk Boot Order Demo 00:03:47
Windows 2000 and XP Boot Sequence and Boot Files 00:04:56
Windows Vista Boot Sequence and Boot Files 00:01:43
Advanced Boot Options 00:06:51
Windows Restore Points 00:10:30
Automatic System Recovery (ASR) 00:06:01
Emergency Repair Disc (ERD) 00:02:08
Recovery Console 00:04:30
What We Covered 00:01:58

Lesson 23: Networking Fundamentals

01:32:19

Lesson Clips

Introduction 00:02:24
Local Area Networks (LAN) and Wide Area Networks (WAN) 00:05:12
Hubs, Switches and Routers 00:03:00
OSI 7 Layer Model 00:04:28
Hubs, Switches and Routers Cont. 00:12:34
Servers and Workstations 00:04:45
NetBIOS 00:03:01
Status Indicators 00:01:55
Bandwidth and Latency 00:05:37
Full Duplex and Half Duplex 00:03:43
Wake on LAN (WoL) 00:02:15
Workgroups and Domains 00:07:33
TCP/IP 00:05:00
IP Addressing and IP Properties 00:07:17
Dynamic Host Configuration Protocol (DHCP) 00:03:59
IP Classes and Ranges 00:07:45
Domain Name Service (DNS) 00:02:56
IP Version 4 vs. IP Version 6 00:04:45
What We Covered 00:04:01

Lesson 24: Network Cables and Connectors

00:30:18

Lesson Clips

Introduction 00:01:37
Plenum and PVC 00:02:34
Coaxial Cables 00:11:00
Shielded and Unshielded Twisted Pair Cables 00:09:58
Fiber Optic Cables 00:03:28
What We Covered 00:01:38

Lesson 25: Network Types

00:46:55

Lesson Clips

Introduction 00:05:35
Broadband 00:02:59
Digital Subscriber Line (DSL) 00:03:58
Cable 00:03:47
Fiber Optic 00:00:49
Satellite 00:01:42
Cellular 00:02:53
Wireless (Wi-Fi) 00:01:34
802.11x 00:05:15
Service Set Identifier (SSID) 00:02:11
Media Access Control (MAC) Filtering and DHCP 00:03:29
Wired Equivalent Privacy (WEP) and Wi-Fi Protected Access (WPA) 00:03:38
Dial-up 00:01:01
Bluetooth 00:01:43
Network Comparison 00:00:44
What We Covered 00:05:31

Lesson 26: IT Security Principals

00:54:13

Lesson Clips

Introduction 00:06:13
Social Engineering 00:06:54
Authentication 00:14:19
Data Security 00:09:11
Encryption 00:06:51
Software Firewalls 00:06:26
What We Covered 00:04:18

Lesson 27: Security Features

00:21:47

Lesson Clips

Introduction 00:00:27
BIOS Security 00:05:57
Malicious Software Security 00:04:25
Internet Browser Security 00:04:39
Wireless Encryption Configuration 00:05:03
What We Covered 00:01:14

Lesson 28: Safety and Environmental Procedures

00:32:04

Lesson Clips

Introduction 00:03:45
Electrostatic Discharge (ESD) 00:03:30
Electromagnetic Interference (EMI) and Radio Frequency Interference (RFI) 00:04:08
Cathode Ray Tube (CRT), Power Supply and Inverter Safety 00:06:12
Power Distribution 00:01:50
Uninterruptible Power Supply (USP) 00:01:50
Laser Printer Safety 00:03:26
Physical Safety 00:04:30
Environmental Safety 00:00:58
What We Covered 00:01:51

Lesson 29: Communication and Professionalism

00:32:52

Lesson Clips

Introduction 00:06:23
The Professional Technician 00:14:16
Communications 00:03:28
Managing Difficult Situations 00:06:24
What We Covered 00:02:19

Lesson 30: Preparing for Your CompTIA A+ Essentials (220-701) Exam

00:14:42

Lesson Clips

Introduction 00:01:01
Exam Overview 00:01:24
Course Objectives 00:02:03
Study Recommendations 00:01:58
Exam Preparation 00:06:10
What We Covered 00:02:03

Lesson 31: Getting Started with A+ Practical Application Training

00:04:33

Lesson Clips

Introduction 00:00:38
What Will We Be Doing? 00:00:49
What Topics Are Covered? 00:01:21
How to Use This Course 00:00:54
What We Covered 00:00:48

Lesson 32: Hardware Installation

00:45:12

Lesson Clips

Introduction 00:00:44
Computer Case External and Internal Layout 00:04:40
Mounting the Motherboard 00:02:52
Installing Processor into Socket 00:01:51
Installing RAM 00:01:47
Installing Front USB Ports 00:02:35
Installing Drives into Drive Bays 00:03:28
Installing Drives into Drive Cages 00:04:04
Installing Heat Sink on CPU 00:03:08
Installing Adapter Cards 00:03:47
Mounting the Power Supply 00:02:05
Connecting Power Cables - Motherboard 00:02:26
Connecting Power Cables - Drives 00:02:00
Connecting Data Cables 00:03:39
Connect Cooling Fan 00:01:25
Install Case Cover 00:00:30
Connect External Components 00:03:24
What We Covered 00:00:40

Lesson 33: Troubleshoot, Repair or Replace Components

00:52:06

Lesson Clips

Introduction 00:00:50
Troubleshooting and Repairing Storage Devices 00:03:58
Replacing a Storage Device 00:03:34
Troubleshooting Memory 00:03:27
Replacing Memory 00:03:36
Troubleshooting Adapter Cards 00:03:00
Replacing Adapter Cards 00:04:02
Troubleshooting Processors (CPU) 00:02:38
Replacing a Processor 00:04:48
Troubleshooting Cooling Systems 00:02:23
Replacing a Fan Assembly 00:02:15
Replacing a Heat Sink 00:01:04
Troubleshooting Power Supplies 00:03:15
Replacing a Power Supply 00:04:20
Troubleshooting Motherboards 00:06:22
Replacing a Motherboard 00:01:11
What We Covered 00:01:15

Lesson 34: Install, Configure, Troubleshoot and Repair Laptop Components

00:45:01

Lesson Clips

Introduction 00:05:06
Disassemble Procedures for Proper Reassembly 00:03:42
Upgrading a Video Card 00:03:25
Replacing an LCD Screen 00:01:32
Replacing Memory 00:01:47
Replacing a Thermal Cooling Assembly 00:06:19
Replacing a Processor 00:03:45
Replacing a CMOS Battery 00:02:50
Replacing a Hard Drive 00:03:03
Replacing a Wireless Card 00:04:26
Replacing a Keyboard 00:07:56
What We Covered 00:01:05

Lesson 35: Troubleshooting and Repair Tools

00:30:20

Lesson Clips

Introduction 00:00:38
Multimeter 00:06:25
Power Supply Tester 00:03:03
Cable Testers 00:04:56
Loopback Plugs 00:03:02
Anti-static Pad and Wrist Strap 00:06:21
Specialty Hardware Tools 00:01:51
PC Repair Tool Kits 00:02:31
What We Covered 00:01:28

Lesson 36: Detect and Resolve Printer Issues

00:26:00

Lesson Clips

Introduction 00:05:41
Paper Jams 00:02:10
Blank Paper 00:01:55
Lines and Smearing 00:02:15
Garbage Printout 00:01:31
Ghost Image 00:01:10
Error Codes and Status Lights 00:04:01
Out of Memory Errors 00:02:15
No Connectivity 00:03:17
What We Covered 00:01:41

Lesson 37: Troubleshooting Commands

01:27:28

Lesson Clips

Introduction 00:04:28
Directory Commands 00:23:05
File Commands 00:18:04
Network Commands 00:28:00
Diagnostic and Repair Commands 00:12:11
What We Covered 00:01:37

Lesson 38: Windows Operating System Directory Structure

00:25:49

Lesson Clips

Introduction 00:02:02
User File Location 00:05:03
System File Location 00:07:35
Font File Location 00:02:34
Temporary File Location 00:01:41
Program File Location 00:02:25
Offline Files and Folders 00:02:39
What We Covered 00:01:46

Lesson 39: System Utilities

01:32:39

Lesson Clips

Introduction 00:00:51
System Information 00:09:38
Regional and Language Settings 00:13:35
Administrative Tools 00:28:24
Device Manager 00:09:07
Task Manager 00:12:26
System Restore 00:11:41
Remote Desktop Protocol (RDP) 00:04:39
What We Covered 00:02:12

Lesson 40: Disk Utilities

00:41:12

Lesson Clips

Introduction 00:00:50
Disk Management 00:02:26
Drive Types 00:05:38
Partition Types 00:07:40
File Systems and Formatting 00:01:29
Disk Partition 00:04:47
Drive Status 00:03:05
Mount Points and Drive Mounting 00:04:30
Mount Point 00:05:07
Defrag Disk Management Tool 00:03:53
What We Covered 00:01:41

Lesson 41: Resolving Common Issues

01:05:33

Lesson Clips

Introduction 00:00:34
Auto Restart Errors 00:04:29
System Lockup 00:05:28
Device Driver Failure 00:02:19
Blue Screen Errors 00:04:03
Service Start Up Issues 00:04:56
Application Install, Start of Load Failure 00:05:40
Windows Printing Problems 00:06:29
Boot Errors 00:08:35
Start Up Errors 00:02:49
System Performance and Optimization 00:17:43
What We Covered 00:02:23

Lesson 42: Troubleshooting Client-side Connectivity

00:46:36

Lesson Clips

Introduction 00:01:59
TCP/IP Protocol 00:12:50
Mail Protocol 00:03:32
FTP Settings 00:05:36
Proxy Settings 00:06:40
Secure Connections Protocols 00:03:28
Firewall Settings 00:04:30
Network Diagnostic Tools 00:05:15
What We Covered 00:02:42

Lesson 43: Install and Configure a Small Office Home Office Network

00:51:30

Lesson Clips

Introduction 00:01:56
Network Connections 00:05:11
LAN Speeds 00:03:25
DSL Physical Installation 00:05:00
Cable Physical Installation 00:01:23
Satellite Physical Installation 00:01:08
Wi-Fi Physical Installation 00:01:26
Configuring Boradband Routers 00:09:18
Configure Firewall Settings 00:09:20
Configuring Wireless Access Points 00:08:21
Basic VoIP 00:03:02
What We Covered 00:01:55

Lesson 44: Viruses and Malware Management

00:41:43

Lesson Clips

Introduction 00:12:22
Researching Malware 00:04:31
Malware Mitigation Strategies 00:04:08
Antivirus Software 00:08:00
Virus Remediation 00:08:14
Educate End Users 00:02:39
What We Covered 00:01:48

Lesson 45: Implementing Security

00:39:54

Lesson Clips

Introduction 00:01:44
Local Users and Groups 00:04:08
User Account Control (UAC) 00:01:56
NTFS Permissions 00:10:53
System Files and Folders 00:01:49
Shared Files and Folders 00:05:21
Combining NTFS and Shared Folder Permissions 00:03:43
Encryption (BitLocker, EFS) 00:03:15
User Authentication 00:01:48
Bios Security 00:03:02
What We Covered 00:02:11

Lesson 46: Preparing for Your CompTIA A+ Practical Application (220-702) Exam

00:15:56

Lesson Clips

Introduction 00:01:01
Exam Overview 00:02:22
Course Objectives 00:01:32
Study Recommendations 00:02:18
Exam Preparation 00:07:07
What We Covered 00:01:33

Lesson 47: Next Steps

00:08:07

Lesson Clips

Introduction 00:00:45
What We Covered 00:03:00
Follow-up 00:02:40
We Value Your Opinion 00:01:40

Instructor

Paul Gadbois

Paul is a highly decorated IT Professional with over 14 years of experience in the areas of IT Training, IT Service Management, IT Infrastructure Management and IT Security.

As a technical instructor, he has held adjunct faculty positions with both William Rainey Harper College, and Oakton Community College and has held the position of technical trainer for companies such as 3Com, CommWorks, and UTStarcom.

Paul has authored 7 technology training books and has been invited to deliver training sessions and seminars for organizations such as itSMF USA, Computer Associates, TransUnion, and Cisco Systems.

He served as President and was a member of the Board of Directors for the Chicago chapter of itSMF USA, and in 2007 Paul was nominated for the prestigious itSMF USA knowledge award.

His common sense approach to teaching technology enables Paul to break down complicated content and effectively deliver it to people of all skill levels. Whether you're new to the world of IT, or you’re a seasoned IT professional, you will benefit from watching Paul's training courses.

Other Courses Instructed by Paul Gadbois

CompTIA A+ (2009 Objectives)