- Lesson 1 - Getting Started With CompTIA Project+ Training
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In this introduction video you will learn about what’s in the course, what areas of project management are covered, and a little about your instructor.
- What Will We Be Doing?
- Who is Your Instructor?
- What Areas of Project Management Are Covered?
- How to Use This Course
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- Lesson 2 - Project Management Tools
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In this video you will take a look at some of the software and other resources used to create this course. Plus, you will get a first look at several templates and sample documents that you can use to help facilitate your own project management process.
- Lesson 3 - Scenario
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In this video you will be introduced to the course scenario that you will work with throughout the course.
- Lesson 4 - Identify the Characteristics of a Project
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In this video you will be introduced to the different phases of the project management process, so that you can begin to understand what it takes to be a successful project manager. You will also learn how different organizations approach project management.
- Types of Organizational Structures
- Functional Organizational Structure
- Weak Matrix Organizational Structure
- Matrix Organizational Structure
- Strong Matrix Organizational Structure
- Project Based Organizational Structure
- What is a Project?
- Temporary Endeavor vs. Process
- Delivers a Unique Product or Service
- Constrained by Time
- Resources and Quality
- The Project Life Cycle
- Initiating/Pre-Project Setup
- Planning
- Executing
- Monitoring/Controlling
- Closing
- Lesson 5 - Project Initiation
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In this video you will learn the importance of identifying what the project is and whether the project is even necessary. Plus, I’ll show you how to create and use a stakeholder matrix to help identify your stakeholders and understand their influence on the project to ensure that their expectations are met.
- Identify the Project
- Validate the Project
- Summarize the Steps Required to Validate a Project
- Validate Business Case
- Feasibility Analysis
- Justification for Project
- Legal Requirements
- Alignment to Strategic Plan
- Identify and Analyze Stakeholders
- Stakeholder Matrix
- Lesson 6 - The Project Charter
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The project charter defines the project, and its acceptance and approval allows the project to begin. In this video I’ll show you what goes into the creation of a project charter, as well as give you a template to get you started.
- Explain the Components of a Project Charter
- Key Project Deliverables
- Milestones
- Cost Estimates
- Constraints
- Risk
- Assumptions
- Identify Stakeholders
- Problem Statement
- Take Advantage of Outlook
- Legal Requirements Sarbanes-Oxley Act
- Better Archiving and E-discovery
- Consistency
- Project Objectives
- Obtain Approval (Signature) for Project Charter
- Lesson 7 - The Scope Statement
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This video concentrates on how to precisely define what the project will accomplish, so that everyone involved has the same understanding and expectations. You’ll learn how to put together a scope statement that will document all of the project work needed to achieve project acceptance and success.
- Key Performance Indicators (KPIs)
- Scope Boundaries
- Constraints
- Assumptions
- Detailed Objectives
- Project Deliverables
- Final Project Acceptance Criteria
- Validate Scope Statement with Stakeholders
- Lesson 8 - The Work Breakdown Structure (WBS)
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In this video you will learn about the different methods used in the creation of a work breakdown structure (WBS) that will enable you to develop an accurate project schedule and a realistic budget.
- Benefits of WBS
- Levels of a WBS
- Purpose of a WBS
- Create a WBS
- Identify Planning Processes
- WBS Dictionary
- Lesson 9 - Creating a Budget
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In this video you’ll learn about cost estimating. I’ll demonstrate different estimating tools and techniques, including PERT estimating, that will enable you to properly develop your project cost baseline.
- The Cost Management Plan
- Cost Estimates
- Control Limits
- Assign Costs
- Chart of Accounts
- Project Budget
- Cost Estimates
- Bottom Up
- Top Down
- Parametric
- Expert Judgement
- Analogous
- Cost Baseline
- Lesson 10 - Developing a Project Schedule
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Creating a project schedule is hard work, in this video I’ll demonstrate several different techniques you can employee when creating your project schedule. I’ll also show you how to use a Gantt chart and various other tools to manage your project schedule and help keep it on track.
- Time Estimates
- Schedule to Milestones
- Analyze Gantt Chart
- Identify Dependency Types
- Determine the Critical Path of a Project Schedule
- Establish Schedule Baselines
- Scheduling Tools and Methods Overview
- Scheduling Tools
- Scheduling Methods
- Using MS Project
- Resource Leveling Techniques
- Fast Tracking
- Crashing
- Delaying
- Optimizing
- Use of Tools
- Lesson 11 - The Communications Plan
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Appropriate information, to the appropriate people at the appropriate time, is essential to good project management. In this video you will explore the establishment of a communication plan for your project. I’ll show you an example of a communication plan and supply you with a template that you can use for your project.
- Develop a Communication Plan
- Frequency
- Format
- Formal Format
- Informal Format
- Written Format
- Verbal Format
- Distribution List
- Manage Information Distribution
- Manage Stakeholders‘ Expectations
- Periodic Stakeholder Updates
- Special Communication Needs
- Time Zones
- Communication Preferences
- Functional or Hierarchical Barrier
- Language Barrier
- Technology Barriers
- Cultural Differences
- Lesson 12 - The Procurement Process
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This video will cover procurement planning and the differences between RFI, RFP, and RFQ. You’ll also learn about contracts and vendor selection so that you can make the best choice for your project.
- Project Needs Assessment
- Gap Analysis
- Make or Buy Decision
- Request For Information (RFI)
- Request For Quote (RFQ)
- Request For Proposal (RFP)
- Request Seller Response
- Evaluate Seller Respons
- Vendor Selection
- Contract Development
- Lesson 13 - Risk Management Planning
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Identifying and preparing for risk will help us to lessen the impact of a risk event should it occur. In this video you will learn how to identify risk and study different methods to analyze that risk. Plus, you will create a risk register and learn about risk response.
- Initial Risk Assessment
- Risk Matrix
- Risk Register
- Risk Response Strategies
- Stakeholder Risk Tolerance
- Responding to Potential Risk
- Performing Qualitative Risk Analysis
- Performing Quantitative Risk Analysis
- Opportunities
- Sharing
- Exploiting
- Enhancing
- Threats
- Avoidance
- Acceptance
- Mitigation
- Updating the Risk Register
- Lesson 14 - The Quality Management Plan
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In this video you will learn the importance of quality management. I will review several methods to measure quality including run charts and Pareto diagrams. Plus, you will work hands-on to create your own Ishakawa diagram, to help you identify potential problems.
- Quality Metrics
- Control Limits
- Frequency of Measurement
- Quality Assurance Processes
- Quality Control Processes
- Quality Baseline
- Lesson 15 - The Project Management Plan
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In this video you will learn how to properly create a project management plan and you will discover how this plan defines our general approach to managing the project.
- Ownership
- Transition Dates
- Training
- Extended Support
- Warranties
- Project Kick-off Meeting
- Lesson 16 - The Project Team
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One of your most important resources is your project team and in this video you will learn how to assemble and develop that team. I’ll also talk about conflict resolution and demonstrate several techniques for dealing with conflict.
- Coordinate Human Resources
- Assemble and Develop Project Team
- Build Team Cohesiveness
- Individual Performance Appraisals
- Identify Common Causes of Conflict
- Competing Resource Demands
- Expert Judgement
- Varying Work Styles
- Conflict and Conflict Resolution
- Smoothing
- Forcing
- Compromise
- Confronting
- Avoiding
- Negotiating
- Lesson 17 - Change Management
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Scope creep is never a good situation; the use of proper change management will help to avoid this whenever possible. However, change happens, and in this video we’ll be talking about how to avoid uncontrolled changes to the project scope (or scope creep) using change management. You will also learn how to control change using change requests, track any changes with a change control log, and you will get templates of both for your own use.
- Managing Changes to the Project
- Approvals Required
- Forms Needed
- Sample Forms From Internet
- Turnaround Times
- Document Routing
- Communication Flow
- Proper change Management Procedures
- Identify Change
- Document Using the Appropriate Change Control Forms
- Perform Impact Analysis
- Coordinate with the Appropriate Stakeholders
- Update the Project Plan Components
- The Impact of Change
- Time/Schedule
- Cost/Resources
- Quality
- Scope
- Components
- Risk Register
- Communications Plan
- Issues Log
- Change Management Form
- Quality Management Metrics
- Project Schedule
- WBS
- Budget
- Resource Requirements
- Scope Statement
- Schedule Meetings
- Manage Scope
- Follow Communications Plan
- Manage Project Quality
- Manage Risks
- Issue Management
- Prepare Performance Reports
- Receive Work Performance Information
- Manage Costs Within Budget
- Implement Approved Changes
- Lesson 18 - Tracking and Reporting
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Tracking the projects progress and reporting on it is vital to keeping your project on time, on budget, and of top quality. This video will teach you how to monitor your project and report that progress to the appropriate people. I will also demonstrate how to calculate earned value, and how to perform variance and trend analysis.
- Lesson 19 - Closing the Project
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Proper closure is important and often overlooked. This video is all about closure; not just closing the project, but when and why you will perform closing activities. Documenting the lessons learned from our failures and our successes can be valuable to the success of our project as well as future projects.
- Confirm and Document Objectives that were Completed and Not Completed
- Release Resources
- Provide Historical Information for Future Projects
- Documentation
- Close Contracts
- Standards Compliance
- Document Retention Compliance
- Post-project Review
- Phase Closure
- Project Completion
- Stage Completion
- Component Completion
- Project Cancellation
- Closing Documentation
- Lessons Learned
- Strengths/Weaknesses
- Close Report
- Historical Data
- Summary of Costs
- Post Mortem Analysis
- Document Reasons for Early Closure and Impact
- Final Individual Performance Appraisal
- Final Review of Performance
- Transition Plan
- Lesson 20 - Preparing for Your CompTIA Project+ Certification Exam
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In this video you will learn my inside tips and pointers on the exam certification process and other things you should consider before taking the exam.